Zero stars if I could give nothing. after been a customer for approx 10yrs. There customer service is shocking. I have asked since Feb to cancel contracts but they refused and keep taken money out of my account. When again I chased them again they said I can't cancel i have to call back I 30days prior to contract ending I said I am now giving notice. So they refused to follow my request kept taken money out of my bank. When i cancelled this payment they said I could not cancel until outstanding balance is paid. I refused to pay as I always paid my bills and they refused to cancel back In feb so why should I pay for a service I do not want and I can't change as they would not unlock my number. They eventually gave me option to pay as you go and I have now thankfully changed providers immediately. Vodafone Is terrible service. Broadband was terrible connection issues. I would recommend Eir they have been exceptional with no issues at all.
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