I ordered an item. Had to pay 3,95 euro for shipping at a budbee locker location. Which they changed the location twice. The item was cheap and ill fitting. So I wanted to return the item. The website said that I would have to pay an additional 4,95 for return, If I had more than 3 (somewhere else it said 4) items I would have to pay 1 euro extra per item. Then it was unclear to how I would have to return said item.. Really bad customer service because I would have to send a message... I'm all for sustainability, but this is utterly ridiculous. Why would I, in total have to pay 8,90 for you to send me an item and then back.. Why am I paying 1euro more than the company for shipping?! Considering you have an agreement with the delivery company. Safe to say Im never ever buying anything from here and I'm advising no one to.
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