Was having trouble with online subscription. The staff didn't even know something as simple as a billing address or CVV, had to explain to the staff instead of getting actual help. Inexperience but overconfident staff. Suggested I use my friend's card for purchases instead. Staff didn't understand billing information is not currency conversion and blame dollar instead of his lack of knowledge. At the end didn't help solve the problem. Absolutely frustrating. Completely unprofessional! Worst experience ever! Extremely bad customer service with zero help!
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Nabil Bank Limited, the first foreign joint venture bank of Nepal, started operations in July 1984. Nabil was incorporated with the objective of extending international standard modern banking services to various sectors of the society. Pursuing its ob...