nakedwines.com

3.1
3.1 Based on 181 reviews

...

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RB77
Felt scammed by 'Angel' account but they returned the money with no fuss

Update to my original review 1* which I have left unedited below. On their website it states you can't get your money back from the Angel account. I requested it back through my bank and Naked Wines returned it with no fuss and sent an apology email which was appreciated. Therefore I have updated my score to 3 stars. I would have deleted it but I feel that much distain comes from their angel account being forced onto customers. I would recommend they remove this and put this as an option which may mean that people who want it will use it and avoid them being review bombed by those frustrated that it was put onto them unknowingly.Original review:"They sign you up unbeknownst to you to a angel service that takes money out each month. I never consented to this but I imagine they hid this in their terms as all companies like this do shady things like this.You can cancel the angel service relatively easily but they will not refund the money.Steer clear"

3
Date of experience: Jan 26, 2025

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