I have been a subscriber to Naked Wines for 14 years, and I agree with most of the other current reviews. The wine itself is very good and allows you to enjoy wines from small suppliers, very laudable, very nice.The problem is the delivery service that they use. 3 of the last 4 orders I have placed have been late, usually by up to a week. This has been blamed on procedural changes in the warehouse but more recently has been down to their contracted delivery company failing to turn up on the designated day or even at all, they have even lied to cover up their non-attendance, often there is no e-mail notification of the time slot for your delivery (from either the delivery company or Naked Wines themselves).Any e-mail or complaints you send in may well be answered with 24 hours but this does not have much sway on the delivery company. And the delivery is already missed.I would use them but only if you are incredible flexible in your delivery collection ability.
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