Naked wines used to be great, and the idea of supporting small producers is wonderful. To be fair the wines are still good value and mostly excellent quality. The delivery on the other hand is just awful nowadays. What used to be an excellent next day service has turned into a “may turn up, may not turn up” delivery service that takes around a week, if you’re lucky. You then have the joys of battling with an AI customer service tool to try and get the situation resolved. Honestly Named Wines, whatever you’ve saved by downgrading your dispatch/delivery service will be wasted in lost custom from people who won’t bother trying to order from you anymore.
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