Everyone should be posting these also to the BBB — If this was the last place on earth available to host your website i would say do not use it. I have been having issues with my DNS records for week and am unable to even get on my account. I have left voicemails, sent emails and nobody works at this company apparently. Use go daddy - i would if i could but now im at the liberty of this apparently invisible company to release my domain to even transfer. Living a nightmare. Dont make the mistakes i made. I have also reported this to the better business bureau
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