I accidentally bought a domain with an extra 's' and contacted support just minutes later to cancel it and request a refund. I clearly explained the mistake. Two days later, I get a generic response saying it's too late and nothing can be done. That’s unacceptable. I've dealt with other registrars and they’ve always refunded or offered a coupon as long as the domain was still under 24 hours. It’s a basic courtesy in this industry. NameBright? Completely rigid and unhelpful. This is the first and definitely the last time I’ll ever use their service. Total waste of time and money.
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NameBright is an ICANN accredited registrar that provides next generation domain registration services.