Completely awful customer service and horrible scammers. I bought a shirt and received it and it was NOTHING like the photo and was made of cheap polyester first of all. So i tried it on for all of 2 minutes and promptly put it in the bag and requested a return and mailed it back.WEEKS GO BY and they’ve clearly received my return, so i email them and ask for an update. First they tell me I never returned the item. And i was like what?? And showed them the link of the return, proof it was received by them, and the proof of tracking via mail.They said they’d have to look into it. A few more days go by and I email them again. They then try to tell me I AM NOT ELIGIBLE FOR A REFUND BECAUSE MY ITEM WAS “COVERED IN HAIR”. It was completely insane. I have no animals at home, i wore it for all of two minutes, and there is zero possibility i covered the item “in hair” before i mailed it back.It was insane. PLUS MY RETURN WENT MISSING FOR WEEKS UNTIL THEY MIRACULOUSLY FOUND IT AND SOMEHOW COVERED IN HAIR. They told me i could get my item back if I paid them more money. I told them they’d were ridiculous scammers, and i was reporting them to my credit card company and only then did they refund me.Abysmal company, cheaply made clothes, terrible customer service. Complete scam.
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