SCAM ALERT: Unprofessional, Liars, and Thieves. Avoid at all costs.
I cannot stress enough how much you should avoid this company. They are a complete scam and the most unprofessional business I have ever dealt with in the UAE. I paid a deposit to book a 3-hour yacht rental. At the time of booking, they were happy to take my money but conveniently "forgot" to mention any details about their cancellation or refund policy. This was clearly a deliberate tactic to trap me later.
Shortly after my booking, the tragic bombing in Dubai occurred, and my flight was cancelled like thousands of others. I contacted them immediately to explain the situation and request a refund. Instead of showing even an ounce of empathy or basic human decency, they gave me the runaround. They were completely unresponsive for long periods, and when they did reply, they kept gaslighting me with the lie that "normal operations are ongoing." This was a blatant lie, as the entire city was in chaos and flights were grounded.
After a full week of constant chasing and begging, they finally agreed to refund 40% of my deposit. It was another lie. They never paid it. They have stolen my money. They are dishonest, they lack any customer service skills, and they have no problem lying to your face. Do not trust them with a single dirham. Go with a reputable company instead.
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Luxury Yacht Rental company in Dubai provide you Luxurious yachts to cruise along the highlights of Dubai, Offering best services at affordable rates
