I have been with the company for 4 years and had a positive experience until now. Unfortunately, this year they raised our insurance by £17 per month, despite our Labrador being 4 years old and having no claims last year. This increase is completely unreasonable and not in line with the market. The only option they provided was to reduce my coverage, and they made it clear that they do not reward loyalty. I will not be renewing my policy this year, and I was really let down by how my concerns were handled.
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