Napo have been amazing, we have been with them for a couple of years now for both our dogs.
Our eldest boy became really unwell a year ago and Napo supported us through and always made good the claims we submitted, nothing was too much trouble.
Sadly our Toby passed away on Friday 20th Feb 26 and Napo have yet again been amazing, supported any questions we had and today I have had a lovely and thoughtful gift from them.
A potted pink Rose plant with a card:
“ Dear Lynette, we are sorry to hear about your darling Toby, we know how much they mean to you and to Maisie. We’re keeping you in our thoughts and sending you our very best wishes. The Napo Team.”
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