I ordered a product, but the wrong address was automatically entered. I reached out to customer service the same day to correct it, and they assured me everything would be fine. Later, they told me the package was lost.They gave me two options: a replacement or a refund. I chose the replacement, but the next day, they said they couldn’t send it and would refund me instead. It’s been over a month now, and I still haven’t received my money. They write in a way that sounds caring, but at this point, it’s clear they’re just making empty promises.
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