It took NASB almost 5 months to close our refi. They would schedule a day for closing and then delay it due to not having some type of “document.” The last delay was due to NASB saying they didn’t have our homeowners insurance document. NASB said they contacted my insurance company, but there hasn’t been any response. When I found this out, I called my insurance company. I was told that no one from NASB had called them. My insurance company sent me the document immediately. It was exactly the same document that I uploaded into NASB’s portal four months earlier.
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Headquartered in Kansas City, MO, North American Savings Bank (NASB) is a full-service bank offering a variety of banking and home loan products.
