1st of all ZERO STARS should be an option or perhaps Negative Stars. I have filed a BBB complaint against NASM and at this point realize that their certificate with its ridiculous recertification and continuing education requirements for the sake of money, as well as the really terrible lack of job placement means I don't care if I pass this test. i do not care at this point and warn others to just go to a college and get a real degree in nutrition or sports medicine. Do not think being a NASM or other certified trainer is glorious or will make you successful, well known and or respected. On with my BBB Complaint as I have posted below. My exam had expired which I never knew from day one that my access to taking the CPT final exam would expire within 180 days of purchase. Not once did anyone tell me this during the sale, disclose it to me in writing, it never appeared as an alert or countdown within my CPT online training nor did anyone Email or text me with automated messages telling me it would expire. Life got in the way and I needed to delay studies and thought I had until 2029 which was the expiration date on the main page of my Course portal. Upon discovering that my exam options had expired I called customer service who then told me the only option was to pay a $199.00 fee to renew the Final Exam?! From the beginning I have regretted signing up for the NASM program. The material is bloated, doesn't relate to any real world scenarios, does nothing to prepare client/trainer interactions or does it provide any real world programs. Their OPT Model is a cookie-cutter, one size fits all style which most trainers I've talked with said they would never use as it is demeaning and fails to account for a multitude of variables. I would like to finish this course becasue they will not refund me my tuition at this point and I DO NOT want to pay a $199.00 fee. I will not recommend anyone to use NASM when you could get a better education at a community college or other online schools. NASM is interested in your money and getting as much as they can, they are not interested customer satisfaction but only when their companies image is exposed.
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Founded in 1987, its headquarters is located in Chandler, Arizona.