The support team feels completely out of touch, ignoring all my attempts to address these charges. I've never encountered overcharging with other platforms and will return to using one I've always found reliable. I tried this new service out of curiosity, but it was a mistake. The quality is very disappointing. The chatbots frequently crash, resulting in inconsistent interactions. The image and video generator is incredibly slow and unresponsive; it often fails to load the character creation process on the first try, requiring multiple attempts. Overall, it's tedious, unreliable, and not worth the investment.
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