Case Ref: 10347This review reflects my personal experience.I instructed National Motoring Lawyers for a drink driving matter and paid significant fees on the understanding I would receive specialist representation.For my first hearing, I was represented by a duty solicitor acting on the firm’s behalf, which was not what I expected when instructing a private specialist firm.In the lead-up to trial, communication was difficult and inconsistent. I struggled to obtain clear updates about case preparation and strategy.The day before trial, I received a message stating two key witnesses were not attending and that the case would likely be adjourned or dismissed. This did not happen. The case proceeded and I received a 20-month disqualification and £420 fine.On the day of trial, I did not feel that a clear defence strategy had been prepared or fully advanced on my behalf. Certain evidence, in my view, was not challenged as thoroughly as I had expected given the fees paid.Following the outcome, I have been advised to pay further fees to pursue an appeal and upgrade service level.I am raising a formal complaint and will be escalating matters to the Legal Ombudsman.I encourage anyone considering instructing this firm to ask detailed questions about representation, preparation, and communication before proceeding. I will be fighting to get my money back harder than they did for me in my case.
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We are one of the very few, if not the only firm of solicitors in England and Wales dealing with drink driving related cases and nothing else.
Our specialism covers driving with excess alcohol, drunk in charge, failing to provide and driving under the influence.
We provide a FREE initial advice service (including weekends and bank holidays) with the option of having our legal team represent you at Court.
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