I recently sought the services of National Motoring Lawyers for a legal matter, and I regret to say that the entire experience was an absolute nightmare. I would strongly caution anyone against using their services. Throughout the entire process, I encountered a multitude of issues that left me not only frustrated but also deeply dissatisfied.To begin with, I explicitly communicated to Ms. Laura Heywood via email and phone conversation on 23/04/2023 that I was paying £165 for the CCTV footage, which was crucial in determining the viability of my case. However, despite my clear instructions, I found myself continuously chasing National Motoring Lawyers for the footage. They claimed to have written to the police and were awaiting a response, but as the days drew closer to my hearing on 27/06/2023, I had received no such footage. Consequently, I made the difficult decision to represent myself and plead guilty. Astonishingly, the lawyers then informed me that I had an outstanding balance of £495, as if their sole focus was extracting more money from me. To add insult to injury, today I received a letter from a debt recovery company, Debtco One Ltd acting on behalf of National Motoring Lawyers demanding payment of £810.75 within five days.To put it succinctly, National Motoring Lawyers failed to provide the CCTV footage that I had paid £165 for. I felt deceived from the very beginning, and I was forced to act swiftly and plead guilty on my own accord. It became apparent that their primary concern was to keep me subscribed to their services, leading to a costly trial where the outcome would likely still be a guilty plea. Their actions reeked of greed and a complete disregard for their clients' financial well-being.I am now taking the necessary steps to report National Motoring Lawyers to the Legal Ombudsman, as well as to all available platforms such as Facebook, Instagram, and search engines. It is essential for others to be aware of my horrendous experience with this firm.In conclusion, my encounter with National Motoring Lawyers can only be described as a complete nightmare. I strongly urge anyone considering their services to think twice. Spare yourself the headache and seek out a solicitor who genuinely cares about their clients, while also demonstrating competence and professionalism. It is perplexing to me how they have managed to accumulate positive reviews, as I have spoken with another former client who shared a similar unfortunate experience. Trust me when I say that you will thank yourself later if you choose to avoid National Motoring Lawyers altogether.
Claim your business profile now and gain access to all features and respond to customer reviews.
We are one of the very few, if not the only firm of solicitors in England and Wales dealing with drink driving related cases and nothing else.
Our specialism covers driving with excess alcohol, drunk in charge, failing to provide and driving under the influence.
We provide a FREE initial advice service (including weekends and bank holidays) with the option of having our legal team represent you at Court.
A quick phone call with us answering a few questions may avoid a criminal record and a lengthy driving ban.See more
