nationalexpress.com

4.2
4.2 Based on 1.1K reviews

...

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Small grace period for bookings please!

I booked the wrong week as was doing 2 things at once. Not the fault of National Express but it would be really helpful if there was an 30/60mim window where you could amend your booking without penalty. It would encourage more people to feel secure making bookings quickly and make a big difference to a lot of people when money is so tight at the moment.

3
Date of experience: Nov 26, 2025

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