National Express is still one of the best options to travel internally, within the UK. Very reliable and safe, I've never experienced any issues with the company/ drivers. The only negative I'd mention are at times, other passengers. On this subject, I encountered though, on the route London to Cardiff, a driver who was very clear about the ground rules, and this helped a lot. If this approach could be implemented by all the drivers, this would make a great positive difference in the quality of the journey.
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