nationalexpress.com

4.2
4.2 Based on 1.1K reviews

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Doug Long
Disappointing experience on my recent trip to Gloucester

I was quite let down during my recent trip to Gloucester from London Victoria. The coach departed 7 minutes late and arrived 27 minutes behind schedule at the Gloucester Hub Bus Station. The lackluster customer service in addressing my complaint only added to my disappointment with the whole journey. A total delay of 34 minutes feels substantial, especially for a day trip. The response I received regarding my complaint was rather indifferent.

2
Date of experience: Dec 14, 2025

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