nationallearninggroup.co.uk

4.9
4.9 Based on 200 reviews

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Helen Ginn
DO NOT TOUCH WITH A BARGE POLE

DO NOT TOUCH WITH A BARGE POLE . AVOID AND FIND BETTER TUTORS ELSEWHERE . We used to help our daughter in March and April . The tutor constantly changed the start times, then the tutoring days were changed , then cancelled for Eid , then cancelled for a family gathering and holiday . The sessions were sporadic and in the end my daughter had a few 20 min CATCH UP sessions added on to make up for time she had missed out on by cancellations . 6 months later we are hit with an unpaid bill of £88 for the catch up lessons that the tutor owed for cancelling . Ive argued it and now its £66 . Even though its the tutors mistake we are now being threatened with legal action of £66! My daughter learnt nothing due to sessions always changing or being cancelled USE ANOTHER TUTORING SITE . AVOID THIS COMPANY LIKE THR PLAQUE ! To note - NLG apparently passed the non payment onto a Revenue Protection Team. Copies of emails with the tutor were forwarded to them where he aaid we may be charged again. The CATCH UP SESSIONS were 20 mins each on top of a lesson ….. to catch up on lessons he had failed to show up to. Yet after explaining this we were threatened with legal action if we failed to pay so begrudgingly not needing the additional stress we paid the £66.Use another Tutor company, my daughter gained nothing at all

1
Date of experience: Oct 02, 2025

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