last year I went to the Sierra vista location and got the eye exam plus a pair of glasses. first in the eye exam they only got one eye corrected. ordering the glasses seemed straight forward enough. three weeks later i was told the glasses had arrived. I paid an extra 40 dollars to have them overnight them to my house 40 miles away. i called them 4 days later and they had not even shipped them. it took another four days for them to arrive when I paid for overnight.This year I went through them yet again. I had the eye exam and another pair of glasses ordered. I received the call last Monday that the glasses had arrived. I called and paid for them to ship them on Wednesday of last week. here it is a friday on the following week and they still haven't arrived. it is only 40 miles. I can't even tell if the prescription is right this time as I still don't have them.if you use them don't expect them to keep any part of their word regarding customer service.Update: The glasses arrive after I got my insurance company involved. 13 days to get glasses from 40 miles away. here it is the Saturday after I received said glasses writing this review. it too me this long to calm down enough to do said update. the screw for the right Lense was not put in correctly and left a gap in the frames. This makes the Lense wobble. I cannot trust anything about these glasses at this point and have already ordered some for another retailer.JUST STAY AWAY FROM THIS PLACE.
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Providing quality eye exams, vision-correction surgery, and specialized medical attention for any eye condition throughout Arizona - Since 1985.