Last Thursday, I decided to upgrade from one version to another, mainly for a specific library advertised as including 55 instruments. After purchasing and installing, I was shocked to find only 18 instruments included. The package only contains the Essential version, which is very misleading as the product page clearly states otherwise. I opened a support ticket a week ago and still have no response. The company claims to have a refund policy, but it seems unlikely I’ll hear back before that window closes. If you're considering a purchase, please read everything carefully; the product descriptions are deceptive.
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