The price of subscription has been more than doubled with only a non-descript email (which due to the address was filtered to other rather than focused). Hence I only realised when checking my bank statement. I feel this could have been much better managed - perhaps with a notification when you log in to the app in the run-up to, and following the subscription date? Or with an opt out following the increase? For infrequent users this is not a supportable increase and there are not options to receive refunds for the remaining months unused even if I request a cancellation. Whilst the app can provide value there should be more user consultation prior to such substantial changes and user choice on whether they wish to opt in to additional, more expensive, services in the app. Unfortunately there are other options out there now so the price is no longer justifiable for me.
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Natural Cycles is the first, and only FDA cleared birth control app in the United States, and CE marked birth control app in Europe. Powered by a smart algorithm, the app puts the power in the palm of your hand whether your goal is to prevent or plan pregnancy. Created by particle physicists Elina Berglund and Raoul Scherwitzl, the company currently has over 1.8 million registered users across 162 countries.See more
