Outrageous price increase and refusal to provide refund.I wasn’t even aware my subscription was a forced renewal and £89 has just come out of my account with them refusing to renew. I have no need to use the app and feel this is completely unjust. They claimed they had emailed me however no notification on the app and my emails are blocked from third parties as it’s a work email. While I appreciate it needs to be a profitable business, women certainly shouldn’t be forced to a subscription they didn’t know was in existence and there is absolutely no reason refunds can’t be provided if the app is no longer wanted.
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Natural Cycles is the first, and only FDA cleared birth control app in the United States, and CE marked birth control app in Europe. Powered by a smart algorithm, the app puts the power in the palm of your hand whether your goal is to prevent or plan pregnancy. Created by particle physicists Elina Berglund and Raoul Scherwitzl, the company currently has over 1.8 million registered users across 162 countries.See more
