I was unexpectedly charged $150 for an annual renewal that I did not authorize. I signed up over a year ago and hadn't used the app for more than six months. There was no clear reminder that such a significant charge would occur after a long period of inactivity. Additionally, the app did not function well for me, providing no value. The company seems to treat auto-renewal as ongoing permission to charge, which feels deceptive. When I contacted support, I received strict policy responses, with no consideration for my inactivity or the amount charged. This company does not prioritize its customers, and their billing practices appear to favor forgotten renewals over transparency. Proceed with extreme caution, especially regarding annual plans.
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Natural Cycles is the first, and only FDA cleared birth control app in the United States, and CE marked birth control app in Europe. Powered by a smart algorithm, the app puts the power in the palm of your hand whether your goal is to prevent or plan pregnancy. Created by particle physicists Elina Berglund and Raoul Scherwitzl, the company currently has over 1.8 million registered users across 162 countries.See more
