The lip balms just arrived and were well packaged. Both seem creamy so hope they work. Wasn’t clear when ordering but one is 15ml and the tinted only 10ml. Took 2 weeks to arrive and had to chase it. Was sent an email saying they had a break over Christmas and had a lot to catch up on.Perhaps over other holiday periods you could note on the website that orders will not be actioned until a certain date giving customers the chance to buy elsewhere if they have deadlines. Also, why is VAT on top of the price? Just make the price to include it. If it’s because you normally sell to small businesses as I’ve read in reviews then charge them VAT separately but if you are selling to an end user please drop it. Would have had 5 stars but for the delay and the vat as they are a nice company and I would buy again. It’s hard to find organic lip balms and these seem very good.
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