naturesmenu.co.uk

4.1
4.1 Based on 1.8K reviews

At Nature’s Menu, we’re passionate about providing top-quality, natural pet food, backed by over 40 years of experience in raw feeding. Our products are made from 100% natural ingredients, including real meat, fruits, and vegetables, ensuring your pets ge...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

1.8K Reviews

5 Star
67%
4 Star
8%
3 Star
8%
2 Star
5%
1 Star
13%

All Reviews

Filter Reviews

Review Time

Margaret Barnes
I bought the poultry mix (no chicken) wet food cans for my dog with a chicken allergy. The first bat

I bought the poultry mix (no chicken) wet food cans for my dog with a chicken allergy. The first batch was fine he had no reactions. With the second batch I ordered my dog developed a severe reaction and ended up at the vets. The company did tell me that they can not guarantee chicken contamination from the factory lines. I understand this but also defeats the object of having novel proteins and the company need to make clear that allergens are possible.

3
Date of experience: Feb 19, 2026
Derek Witon
Food arrived on time and the correct date was well packaged. My dogs love the food and leave a clean

Food arrived on time and the correct date was well packaged. My dogs love the food and leave a clean bowl every time. Have used free flow beef and chicken which are are easy to serve along with a mixture of cooked and raw vegetables. Highly recommended.

5
Date of experience: Feb 08, 2026
Vanessa
New Order Decided to give Natures Menu another chance as they did apologise and refund me for the mi

New Order
Decided to give Natures Menu another chance as they did apologise and refund me for the mix up on the last order. Have to say first class service! Order arrived next day with no issues so thank you Natures Menu.

5
Date of experience: Jan 25, 2026
garridojonathan88
Grateful for discovering this dog food!

I am so glad I found this dog food. My two pets enjoy it immensely and I wouldn't switch it for anything else. It's the only food they eagerly devour every single day.

5
Date of experience: Jan 05, 2026
Eugene Scott
My dog enjoys the food and has more energy!

My dog really enjoys the food and appears to have increased energy. The ordering process was straightforward, allowing me to select the delivery date, which arrived as scheduled. I reached out to the support team to adjust the delivery frequency, and they handled it promptly and efficiently. No issues at all—highly recommend!

5
Date of experience: Dec 16, 2025
Penelope Clark
Responsive and Helpful Support Team

The company is consistently prompt in addressing and resolving any issues I encounter with my delivery. I highly recommend their customer service team and have always been satisfied with the results.

5
Date of experience: Dec 07, 2025
CR15
Ongoing delivery issues

I continue to experience problems with delivery. I'm not receiving notifications, so I'm often left in the dark about when my package will arrive. The courier consistently arrives late.

3
Date of experience: Dec 06, 2025
Jody Barnes
Poor Delivery Experience

I gave the subscription another chance but faced the same delivery issues again. I received an email stating that my order could not be delivered due to an unexpected issue. A new order was created, but the delivery was late and the food arrived nearly thawed. I was told I couldn’t check the food without accepting it first, which is unacceptable for my pet's safety. I’ve canceled my subscription.

1
Date of experience: Dec 03, 2025
Cecilia Parker
Quality Has Declined

The food used to be great for my dog, but after being sold to another company, the recipe has changed drastically. I didn’t realize until my dog became ill from the new formula, which seems to have significantly less meat content. It’s disappointing, as it was once very good for my dog, but I won't be purchasing again.

1
Date of experience: Dec 01, 2025
Paddy R.
Service Has Declined

I was a satisfied home delivery customer for the past few years, but recently the service has deteriorated. Deliveries are often missed, and I am informed of cancellations on the day they are supposed to arrive. Refunds are also taking over two weeks, requiring me to follow up with the company. I feel like they are pushing us to seek alternatives.

1
Date of experience: Nov 27, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • At Nature’s Menu, we’re passionate about providing top-quality, natural pet food, backed by over 40 years of experience in raw feeding. Our products are made from 100% natural ingredients, including real meat, fruits, and vegetables, ensuring your pets get balanced and nutritious meals. We offer a wide range of raw and wet food options suitable for both dogs and cats. Pet owners often praise the benefits they see in their pets, such as shinier coats, improved digestion, and better overall health. Our flexible subscription service makes feeding your pet convenient and cost-effective, with fast and reliable home delivery options. We're committed to helping you provide the very best for your pets.See more

  • email info@naturesmenu.co.uk
  • call 08000183770
  • language https://www.naturesmenu.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More