Like other reviewers, I wish I’d read these reviews first. Sizing appalling - I ordered a 6.5 after following the advice on the website. What I received was more like a 4.5; my big toe actually hung over the front edge of the sandal! The parcel took ages to arrive and I’m not holding my breath for a refund after contacting ‘Chatbot Emma’. Quite passive/aggressive language used in the probably AI generated reply: ‘Please send your inquiry only once via email. Repeated replies to your ticket or sending a new email with the same concern (for example, one or two days later) will cause your ticket to be placed at the end of the queue and treated as a new request’ in other words ‘go away and stop wasting your time, you’re not going to see your money again’. DO NOT use this company and warn as many people as you can to do the same. Total scammers.
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