Naturstep sells inaccurately described, poorly made products that, should you decide to return them, must be sent back to a 'Mr Hai, room 902'..... in China. I guess AI helps businesses like this by writing in perfect English, there were no tell tale grammar errors on the seemingly British website to make me suspicious. Customer service has been charming and really polite,(thanks chatbot) but I wouldn't get a fraction of the money I've wasted back even if i could be bothered to try. Be warned we are entering a new era of disingenuous selling. Sandals described as leather - they weren't, no arch support and they had loose threads hanging off them.
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