We chartered a 12 berth catamaran from Athens and paid 350 Euros fee for VIP service and drinks package, our group was kept waiting an hour at the meeting point only to be told the boat was not ready, the Kosmas Marina near Athens is under construction so they ask to meet you at a bar 1km away, this would be ok if the bar wanted you there but they didn't seem happy about having a group of ten people with luggage taking up their space. Instead of leaving at 1pm the boat was not ready until after 5pm so we had no choice but to stay at the marina overnight and lost a day of sailing. The boat itself was very dirty and lacked basic equipment e.g. no broom, not enough cups and glasses and the brush for use with the dustpan was a wallpaper pasting brush! The VIP drinks package for 10 people was one bottle of wine! I've given the review two stars as a one of the local Navigare staff, a junior technical guy was very helpful but despite requesting several times the local manager Roman didn't address any of the concerns. On return to Athens we were charged 2 Euro per litre of fuel compared to a local price of 1.50 euros- total rip off price. From what I was told by the local staff the boats are never ready for the VIP departure at 1pm so save your money and also refuel before returning the boat. I see from other reviews that other people have similar experiences and Navigare say to contact their after care team- this is fine and while they may refund the overcharged money for the VIP service and not delivered and extra fuel cost it doesn't make up for the fact that you lose a day of your holiday sitting around not getting any information. If they're unable to deliver a VIP service they shouldn't pretend they can.
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Navigare Yachting is a Swedish charter operator with a fleet in Greece, Croatia, Turkey, Spain, BVI, USVI, Bahamas, Thailand, Seychelles & Sweden! Navigare Yachting has over 20 years of experience since we started in 2001. We aim to offer a perfectly personalized, carefree charter vacation with top notch service, amazing locations, and highly trained staff. Visit our website to learn more and to start planning your vacation.See more
