Only had Navy Federal over a year and my debit card info kept getting leaked!!! I can be at home and an alert comes to my phone showing me a charge has been declined!!! Thank God I was moving everything to my savings where my money was secured. But when I call an notified Navy Federal about charges being made and I’m not making them the change out my account number and I get a new card lol I been through 5-6 cards smh because every time I report something going on with my card information which I never give out or had third party connected to my account how I’m getting transactions declined or an alert from Navy Federal about a transaction to verify. My account should of had notes every time I had to call in but this last time I got scam which I thought was a real Navy Federal Branch Manager due to all the card fraud activity going on in my account and was got for over $250 and they made over 10-15 claims on my account and when the Navy Federal Representative told me this after I called it in I denied every claim they tried to make because I never made any claims all I ever had problems with my card info getting leak when I’m not making the purchase that’s getting declined. But as a honest customer Navy Federal told me it will take up to 90 days to get my money back after investigation and denied me to get a debit card until a year!!! I had the worst experience with this bank ever and the Main bank I used I never had a problem Navy Federal was just a bank to save up money with my big deposit went into the bank I been using over 10 years I just want my money refunded back because if they look and took notes correctly on my account they see where all my complaints since I open up a Navy Federal account but I have stop my $100 deposits out my direct deposit which I should of been have done And all I want is my money I got scam for and I wish who did my appeal get scam and they will know how it feels but I advise everyone Navy Federal is Crap and go to another bank!!!
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