I placed an order on December 7, 2023 for 4 products (total order was above 100 euro or 100 $) and as of today (January 16, 2024) I have not received it yet. I contacted the customer service via email once and got no answer. Then I read the other review online on TrustPilot and contacted them on Instagram. I got an answer from a customer service representative (or similar position) only after I started adding a comment under all their posts on IG. I managed to obtain the opening of an international shipping parcel on January 8, 2024 and after one week there is still no update about such a shipment. First time ever I experience this situation. Never ever.
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