Review Time
⭐️⭐️⭐️⭐️⭐️ Review for Home Energy
Scotland – South East
I called last night after many months of being given the runaround by Proximus Solutions UK.
From the outset, Hannah was absolutely lovely, kind, and genuinely caring as I explained my experience with that company and what had personally happened to my home after the storm ripped my roof off.
She went through everything professionally and thoroughly, helping me through each stage with ease and clarity.
What a difference it makes to a customer service experience when someone truly listens and knows their job. Hannah was absolutely brilliant, and I felt it was only right to leave a review to showcase one of the company’s best members of staff.
The assistance we received was outstanding, greatly aiding us in navigating the complexities of energy-efficient choices. It's refreshing to receive unbiased advice along with a complimentary survey of our home to determine the best approach for lowering energy costs and minimizing emissions. While we haven't yet received the written report, we were assured it would arrive before the holiday.
The individuals who assisted us delivered exceptional service and were instrumental in navigating the complex options for energy efficiency. Receiving independent and objective advice, along with a complimentary assessment of our home to determine the best approach for reducing energy costs and emissions, was invaluable. We haven't yet received the written report but were informed it would arrive before the holiday.
Everyone stands to gain from the excellent expertise of the friendly advisors. All information is communicated clearly, and subsequent steps are outlined as promised. Care is taken to ensure you feel at ease, and no question is too trivial.
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Home Energy Scotland helps people in Scotland create warmer homes, reduce their energy bills, and lower their carbon footprint. We are funded by the Scottish Government and managed by Energy Saving Trust.
We work with people and organisations to help tackle fuel poverty and the climate emergency – both key priorities for Scottish Government (and humans in general).
We do this through a network of regional advice centres covering all of Scotland, which offer local knowledge and expert advice on saving energy and keeping warm at home, funding options including Scottish Government grants and interest free loans, installing renewable energy at home, greener travel including electric vehicles and ebikes and cutting water waste.
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