I purchased two DNA Complete Pro packages for $995 each, and it's been six months with no results. When I contacted support, they simply said, 'we are sorry.' I inquired about the membership that comes with the package, but was told it starts when the packages are bought. This means I've lost six months of updates. I'm considering filing a complaint and requesting a refund, as I paid for a service that I have not yet received.
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Nebula Genomics is a privacy-focused, science-driven personal genomics company. We enable our users to stay in control of their personal genomic data and learn how the latest scientific discoveries apply to them.
