I signed up for a DNA test a few years ago and later canceled my subscription. Despite showing no active subscriptions in my account, I continued to be charged, and they claim they won't refund me due to multiple accounts, yet they can't provide details. The new ownership seems untrustworthy. I've filed complaints with relevant authorities and will be disputing the latest charges.
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Nebula Genomics is a privacy-focused, science-driven personal genomics company. We enable our users to stay in control of their personal genomic data and learn how the latest scientific discoveries apply to them.
