This is a mixed review; I would rate them 5 stars for the product and 1 star for customer service. One significant issue is that you will never talk to a real person. Their email responses are generic and seem polite, but they are all the same. If an issue requires more than one response, you'll have to follow up yourself, as they don't handle ongoing issues well. Some problems take months to resolve.
Claim your business profile now and gain access to all features and respond to customer reviews.
Nebula Genomics is a privacy-focused, science-driven personal genomics company. We enable our users to stay in control of their personal genomic data and learn how the latest scientific discoveries apply to them.
