We have had our mattress for three years, and it began to dip quite early on. We contacted the company, and they provided a mattress topper, but it did not resolve the issue. Despite regularly rotating the mattress, it has developed a significant dip on one side with the middle elevated, making it extremely uncomfortable. With their lifetime warranty, inspections were conducted, but they claimed the mattress needed to be at least 4cm deep to qualify for a replacement, which is outrageous. This kind of information should be disclosed to customers before purchase, especially for those seeking security with a lifetime warranty. I find this situation unacceptable and would advise against their mattresses.
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You Can’t Put A Price On Good Sleep
At Nectar, we’ve aligned all our efforts around one simple promise: The best sleep of your life, guaranteed.
We believe that price should not keep anyone from being able to achieve their best night’s sleep. After all, we spend 1/3 of our life sleeping.
We offer the only 365 Night Sleep Trial in the UK and we also include a Forever Warranty that covers your Mattress for as long as you sleep on it.
All Nectar Mattresses are Carbon Neutral and Sustainable.
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