My experience with this company has been dreadful. It started poorly when placing the order, and the service team seemed poorly trained. The white glove delivery was a disaster; they arrived with missing parts and left a mess in my home. Customer service, which they call 'Sleep Specialists', was unhelpful and lacked proper training. They offered to reship the missing items but failed to address the issues adequately. After much frustration, I had to hire a contractor to fix the problems they caused. Overall, this has been a disappointing experience.
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