I bought my mattress in March 2023, and it has been a major disappointment. It started causing severe back pain and lost firmness quickly. An inspection from the company felt superficial, and the problems persisted despite my attempts to find a solution. After researching, I discovered many others experienced similar issues, including sagging and poor customer service. For the price, this mattress has been a huge letdown, and I still suffer from back pain with no resolution.
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