nelow.co

2
2 Based on 20 reviews

...

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Deceptive business/run around customer service

The product took a very long time to arrive and in that time I asked to cancel the order. Once the product arrived, I received an email stating my subscription would be cancelled- I didn’t sign up for a subscription. A few days later I receive another email about a new shipment and I was charged again. I responded to the email that said the subscription was cancelled and questioned why I was sent another bottle. Days later a response arrived only asking why I wanted to cancel. Deceptive business. I filed a dispute with credit card company. If you don’t want frustration and the back and forth with emails and filing disputes avoid purchasing at this company.

1
Date of experience: Sep 25, 2025

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