9/29/2025 UPDATE: My money was promptly refunded. The customer service agent I worked with was very courteous and determined to get this resolved. I truly appreciate when a company rights the wrong, and they truly went above and beyond. I'll place another order since I still need the item and due to how promptly and professionally they dealt with this mis-hap, I feel confident enough to order again.I placed an order on September 12th and the order status never went beyond processing. After a couple of weeks I sent an email requesting a status update and was advised they were still working on it. Well, I was finally advised today that the carrier is unable to find the order. So many issues here because this was supposed to be a gift, the date it was to be gifted has passed, and now I have NOTHING! So disappointed and the would have been recipient was pretty disappointed with me. Proactive communication on their part would have been nice. Now I just hope to get my refund. I do not recommend taking a chance on these people!
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At NeoLux Watch & Co., we seamlessly merge the timeless sophistication of luxury watch design with the trusted precision and reliability of Seiko movements. Specializing in custom-mod timepieces, we incorporate exceptional movements such as NH35, NH38, VK61, VK63, VK64, and NH70 into our creations, drawing inspiration from iconic designs like Submariner, Nautilus, Aquanaut, GMT, Marine Master, Datejust, Day-Date, Daytona, Yacht Master, Santos, Speedmaster, Seamaster, Moonwatch, Ballon Bleu, Royal Oak, and more.
Our dedication to craftsmanship is reflected in our use of premium materials, including scratch-resistant sapphire crystal and robust 904L stainless steel, ensuring each watch is both visually captivating and built to endure. Whether you’re a collector seeking a truly unique piece or a connoisseur looking for a personalized homage to classic luxury models, NeoLux Watch & Co. offers the perfect harmony of elegance, performance, and customization.
Explore the art of precision and style redefined. Experience the evolution of luxury watchmaking with our custom-mod creations, where innovation and craftsmanship meet for the modern era. Join us in celebrating the meticulous artistry and passion behind every timepiece we produce.See more