I am documenting a surreal administrative failure with Neomaaa (Account ID 7741564).My payout was rejected for an alleged margin breach. However, in the very email where they deny my payment, the firm explicitly states that my margin usage was 'approximately 60%'.In an astonishing display of technical inconsistency, the support team then provided a link to their own rules, which clearly state the margin limit is 70%.The Discrepancy:Firm’s Admission: ~60% margin used.Firm’s Rule: 70% limit.Result: Account flagged and payment withheld.I have provided MT5 logs confirming my actual usage was 67.76% (still well below the limit), yet the Risk department has been ignoring this mathematical reality since Monday, hiding behind a '72 working hours' delay tactic.This is not just a technical glitch; it is a blatant disregard for their own written terms. I strongly advise all traders to keep records of every communication, as this firm appears to ignore its own data to avoid fulfilling payout obligations.---------------------------------Escribo esta reseña para documentar una negligencia administrativa y técnica sin precedentes por parte de Neomaaa (Cuenta ID 7741564).Mi solicitud de retiro fue rechazada por un presunto incumplimiento de margen. Lo surrealista es que, en el mismo correo donde rechazan mi pago, la propia empresa admite explícitamente que mi uso de margen fue de 'aproximadamente el 60%'. >En una muestra asombrosa de cinismo e inconsistencia, el equipo de soporte adjunta en ese mismo correo un enlace a sus propias reglas, donde se establece claramente que el límite de margen es del 70%.Los Hechos:Admisión de la Firma: Uso de margen aproximado del 60%.Regla de la Firma: Límite del 70%.Resultado: Cuenta bloqueada y pago retenido injustificadamente.He proporcionado los registros (logs) de MT5 que confirman que mi uso real fue del 67.76% (aún por debajo del límite), pero el departamento de Risk ignora esta realidad matemática desde el lunes, escudándose en una táctica de retraso de '72 horas laborales'.Esto no es un simple error técnico; es un desprecio total por sus propios términos y condiciones. Advierto a todos los traders que guarden registro de cada comunicación, ya que esta firma parece ignorar sus propios datos para evadir sus obligaciones de pago.
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NeomAAA is a proprietary trading firm designed for disciplined and consistent traders who want to scale their performance with professional trading conditions. Our mission is to identify, support, and fund trading talent from all over the world by providing access to high-tier simulated capital, transparent rules, and a fair evaluation process.
We offer structured trading challenges that allow traders to demonstrate their skills, risk management, and consistency in real market conditions. Traders who meet our criteria gain access to funded accounts, where they can trade with confidence and focus on long-term growth rather than short-term speculation.
At NeomAAA, transparency is a core value. Our rules, objectives, and conditions are clearly defined from the beginning, with no hidden clauses. We prioritize fast and reliable payouts, responsive support, and continuous platform improvements to ensure the best possible experience for our traders.
Our ecosystem goes beyond funding. We actively invest in education, community building, and trader development through content, interviews, and direct communication with our team. We believe that sustainable success in trading comes from discipline, patience, and proper risk management — not unrealistic promises.
Whether you are an experienced trader or a developing professional, NeomAAA provides the structure, capital, and support needed to prove your edge and grow with confidence. Manage risk, trade professionally, and let NeomAAA back your success.See more
