The new owners of Neopets are doing a great job overall. I've just returned to playing and I've had a decently good experience. The ads for the free version are a bit too unreasonable, and the new pop-up telling me to deactivate my ad-blocker is just annoying. I'm also very disappointed about not being able to recover my past account without being able to name my Neofriends or items I purchased with NC Cash. I have ample evidence the account belongs to me but naming old neofriends and old items is just an arbitrary rule. I will not be purchasing Premium content until the issue is resolved. Both on principle and to protect my new account from encountering the same problem should something happen in the future
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