The customer service is deplorable. Repeatedly copying & pasting answers, ignoring information supplied & completely gaslighting you. Closing tickets and stating if you submit a new ticket with information x,y,z they’ll ‘gladly’ look into it again. Insulting when x,y,z has already been provided multiple times. I’ve been playing for about 22-23 years, have spent into the thousands on NC over the years and Premium. I’m devastated at how they are treating players. Avoid like the plague.
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