I set up my account in 2006 and was still actively using it until April 2024, when I was denied a Rwset Password request, I contacted their support team and was denied access to my account, even though I had emails dating back to when I first set up the account, and every email change that I had used, they kept asking me what my last NC Cash item was and I couldn't remember as it had been more than a year. I now can't access my neopets and the staff refuse to believe that I am the account holder, yet they keep sending News Updates to my email address.
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