Let's start with I am happy that there is an attempt to revitalize the site, and bring back old players. It's not something that had to be done, but one of the rare millennials with money bought the site and the rights to grow it again.CS is understaffed, and the technical side is even sadder. There is a known glitch that people report of missing items and currency in the Trading Post - 'We can't fix anything we can't track. Sorry for the inconvenience.'You have many users reporting the same issue. Those are datapoints to save and revisit in an attempt to fix the issue, but no, it's "We're so understaffed, we're not even pretending we're going to fix it."There is also an issue of spending real life money an not receiving the on-site equivalent currency. But with staff being so understaffed, people are frustrated and angry - and this is after knowing that buying the currency through the site is already extremely glitchy, and having to go offsite to buy the cards to redeem.You can't tell me there aren't millennials like myself who work in tech who would be happy to help, or that there aren't staffing companies out there you can approach to get us an initial response to a ticket in less than 3 weeks.
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