Company sent sub standard goods. Cheap plastic car vacuum cleaner. When I complained, they gave a load of bull. According to their customer service 'manager," agreeing to pay for it, customers have no legal rights of return despite it being cheaper plastic, smaller than the videos, but most of all the power was not as shown and the attachments just fell off when the power was on. If you tested it or used it, you can't return it because it has been used. This is despite a big orange star on the advert that says no quibble returns. The company address is based in Switzerland but does not exist. I returned the products and paid £20 for tracking. It was returned to me as no such address. They allegedly use French trading laws, not British. The company name was Neova UK, but don't be fooled people. This is such a rip off. I could write a lot more
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