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After a Bad Experience at Towel Dental, Net Dental Was a Lifesaver

After a terrible experience at Tower Dental Clinic in Istanbul, I was extremely disappointed, confused, and didn’t know who to trust anymore. I had been promised one thing by Towel Dental Clinic and experienced something completely different when I arrived: higher prices, unprofessional treatment, and people who weren’t even at the clinic. I walked away from that situation very upset.Thankfully, I found Net Dental Clinic, and from the very beginning, the experience was completely different in the best possible way.Dr. Burak was the dentist who treated me. He is not only highly skilled and talented, but also very friendly and speaks fluent English, which made everything easier and more comfortable. He took his time to explain every small step before starting the treatment. I never felt rushed or confused. His professionalism and honesty gave me full confidence that I was in the right place.The person I first spoke with on the phone was David. And unlike the last clinic, where I spoke to one person and then found out he wasn’t even in the clinic, here I met David in person at the clinic, just like promised. That alone shows how transparent and trustworthy this team is. Along with Ali and the rest of the staff, they were all incredibly welcoming, helpful, and respectful. They truly care about your comfort and satisfaction.Another thing that really impressed me was how fair and honest they are. I originally told them I wanted to pay for airport transfer services. Later, I changed my mind, and without any hesitation, they refunded me the full amount I had paid for the transfer. Most clinics would have said it was too late or that I had already paid, but not here. That level of customer care is rare.Also worth mentioning is the professional standard of care during procedures. When they took me for an X-ray, they provided full protective shielding, which I did not receive at Tower Dental Clinic. That clearly showed me how much more serious and responsible they are when it comes to patient safety.The treatment result was excellent. The work was clean, precise, and professional. The whole experience from start to finish was smooth, honest, and stress-free, exactly what you need, especially when getting treatment abroad.If you are looking for a dental clinic in Istanbul that you can actually trust, with expert dentists, fair pricing, and real care, Net Dental Clinic is the right place. I learned the hard way what happens when you go to the wrong clinic, but now I know exactly where to go if I ever need anything again.Thank you Dr. Burak, Dr Cem, David, Ali, and the entire team. You truly restored my trust. I highly recommend this clinic to anyone

Date of experience: Jun 30, 2025